One address, and a person reads it: hello@rewound.me
Rewound is run by Daniel Kafie as a sole proprietorship. It is a small operation, which means replies come from someone who can actually change the thing you are writing about.
Within one business day, usually sooner. If something is broken and costing you time, say so in the subject line and it goes to the front.
Refunds, cancellations and double charges go to the same address. See the refund policy for what we refund without argument.
If someone is using Rewound to clip your video without permission, email us the link and we will act on it.